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Our Team
Heather
Licensed Optician
Heather is one of our Licensed Opticians at Vivid Vision who hails from “The Rock” but has made Alberta her home for the last 13 years. Heather received her Optician’s Accreditation from the Northern Alberta Institute of Technology (NAIT) and became a member of Canada's Opticians Association in January of 2007. Of course, Heather brought the Newfie wit and charm with her and patients of all ages appreciate her kindness and a great sense of humour. Heather wasn’t always an Optician – she also had careers in dental assisting and restaurant management. But all of her professions have one thing in common – people. Heather’s commitment to her patients, strong work ethic and stellar customer service put her miles ahead of her peers. Her mission is to help people achieve the very best vision possible while looking great at the same time. Heather is excited about the new equipment that has been brought to the office. More testing can be done with quicker results. Heather met her husband, Brett, of eight years here in Alberta, and they enjoy spending their downtime with friends and family and, of course, their two Cocker Spaniels!
Roxy
Office Administrator
Roxy is one of the wonderful office administrators at Vivid Vision, she is certainly no stranger to the people of Fort Saskatchewan and the surrounding community. Roxy was raised on a farm outside of Lamont and has been working in the Optical business in Fort Saskatchewan for 28 years!! She started back in 1990 with Dr. Marsh at what was called Intown Optical. This business then became ICU Optical and eventually Vivid Vision when Janet Vervynck took over in 2008. Roxy is also a “people person” and compliments the existing staff with her organizational skills, attention to detail, willingness to go above and beyond for her patients and of course, her infectious laugh. Because of Roxy’s exceptional administrative skills, the office runs like a well-oiled machine – appointments get booked, supplies get ordered, patient files are maintained! Roxy has been married for 29 years to her husband, Scott, and they have two grown boys with whom they enjoy spending their free time.
Michelle
Optometric Assistant
Michelle thrives on helping people and making them feel good about themselves and their eyewear choices. She has many years of experience in small businesses and is no stranger to the heart and soul that goes into making every experience at our clinic an enjoyable one. When you come to our clinic you’ll meet Michelle with a smiling face as you check-in, conduct pre-examination testing and follow up with her giving great style advice in our optical.
She was born and raised in Fort Saskatchewan and has been married for almost 20 years. She is a mother of 2 teenage boys and is actively involved with all their sports teams and thus our community. We are honoured to have Michelle join our crew!
Shannon
Optometric Assistant
Shannon was born and raised in Fort Saskatchewan, where she developed strong roots and a deep appreciation for her community. A proud mother of two boys, she enjoys spending quality time outdoors, especially camping and fishing. She also has a love for travel, particularly to the mountains and to Mexico, where she finds both relaxation and adventure.
Shannon brings passion for quality care, and valuable experience to the team at Vivid!
Sarah
Optometric Assistant
Sarah is relatively new to Fort Saskatchewan but loves living here and serving her community in the optical field. As a long time glasses and contact lens wearer, she is familiar with optical needs, but this is her first time working in the industry. With many years of customer service and office administration experience, she is a great addition to the Vivid Vision family.
When she’s not at work, she can be found helping her husband of nearly 30 years with his business, spending time with her adult sons or watching hockey.
