Question 1

What eye care services do you provide?

Accepted Answer

We provide comprehensive eye exams for adults, children, and seniors, contact lens exams, diabetic health exams, and glaucoma testing. Visit our Services page for more details.

Question 2

What should I bring to my eye exam?

Accepted Answer

Bring your current glasses or contact lenses, a list of medications, and any vision concerns. Knowing your family's eye health history is also helpful.

Question 3

How can I book an appointment?

Accepted Answer

You can book an appointment by visiting our website and clicking on the 'Book Now' button, or by calling our clinic directly at [clinic phone number].

Question 4

Why is it beneficial to shop locally for eyewear?

Accepted Answer

Shopping locally supports our community, creates jobs, and offers personalized service with unique products you won't find online.

Question 5

What contact lens options are available?

Accepted Answer

You can choose from daily disposables, extended wear lenses, and specialty lenses for astigmatism. Our optometrists will help you find the perfect fit for your eyes and lifestyle.

Question 6

What signs indicate glaucoma?

Accepted Answer

Signs of glaucoma include blurred vision, eye pain, headaches, nausea, and seeing halos around lights. If you notice any of these symptoms, schedule an eye exam immediately.

Question 7

What is a diabetic eye exam, and why is it important?

Accepted Answer

A diabetic eye exam helps check for eye health changes caused by diabetes, including issues that may not show obvious symptoms at first. At Vivid Vision, we take a one-on-one approach with diabetic patients and can also communicate directly with your primary care physician when needed.

Question 8

Do you provide emergency eye care for sudden vision problems or eye injuries?

Accepted Answer

Yes! Vivid Vision provides care for both eye emergencies and scheduled appointments. If you’re dealing with sudden changes in vision, eye pain, an injury, or another urgent concern, contact us right away so we can guide you on the next step.

Question 9

Can you help with computer vision syndrome from screens?

Accepted Answer

Absolutely! We offer personalized solutions for computer vision syndrome, which can cause eye strain, headaches, blurry vision, and discomfort after long screen time. We’ll work with you to find the right treatment and habits to help your eyes feel better.

Question 10

How often should my child have an eye exam?

Accepted Answer

It is recommended that children have their first eye exam at six months old, another at three years old, and then annually once they start school. Regular eye exams are crucial for detecting any vision problems early.

Question 11

How do I choose the right frames for my face shape?

Accepted Answer

Choosing the right frames depends on your face shape. For example, round faces look great with square or rectangular frames, while oval faces can pull off most styles. Our staff can help you find the perfect frames during your visit.

Question 12

Do you offer safety glasses for work?

Accepted Answer

Yes! We offer workplace eye protection and safety glasses designed to help protect your eyes on the job. Our options are aligned with Alberta EyeSafe standards, so you can feel confident about both protection and comfort.

Frequently asked questions